Firefighter or Founder?Let’s end late nights and lost profits in 90 days or less.
Symptoms of a broken agency – sound familiar?
- You’re Chief Firefighter, Not CEO: Constantly dragged into day-to-day delivery issues, with no time for strategy?
- Profits are a Mystery Tour: Inconsistent (or non-existent) margins, no matter how much revenue you bring in?
- Your Team’s Running on Fumes: Overwhelmed managers and a stressed team on the verge of burnout?
If you’re nodding along, it’s not your fault – but it is your problem to solve. Or, you can bring in someone who’s built agencies before…
Engineering Success
Forget generic advice. I provide a hands-on partnership to fundamentally re-engineer your agency’s operational core. We’re not just patching leaks; we’re building a robust, streamlined Scalability Engine (from how you win work to how you deliver it profitably) that empowers your team, delights your clients, and drives serious growth.
- Rock-Solid Profitability: Average delivery margins consistently hitting 59%.
- Leadership Time Reclaimed: An average of 6 vital hours per week returned to each leader – time for strategy, innovation, or even just to breathe.
- Turbo-Charged Team Output: Billable hours rocketing by an average of 15%, often without adding new hires.
- Serious Revenue Jumps: An additional £450,000 in annual revenue unlocked through enhanced capacity, strategic upsells, and solid retainers.
- And, frankly, a much better place for everyone to work.
With 25 years deep in the agency trenches – from the studio floor to Ops Director – I’ve seen what works and what cripples growth. I use my proprietary Transformer Framework because it delivers honest, collaborative, and concrete results. No fluff, just focused action on what truly makes a difference to your bottom line and your sanity.
The 4-Step Transformer Framework
This isn’t theory; it’s my battle-tested, 4-stage system for building your agency’s high-performance engine:
1. Audit
I’ll conduct a forensic dive into your current operations. No sugar-coating. I’ll pinpoint the exact root causes of your bottlenecks, profit drains, and team stress, giving clarity on your critical chokepoints.
2. Blueprint
Together, we architect your bespoke Scalability Engine: streamlined workflows, crystal-clear roles, optimised resource plans, and defined goals. This is your agency, running like a well-oiled machine.
3. Integrate
I’ll implement the new systems and processes with your team, ensuring they’re committed and capable of driving the new model. This is about making your team less stressed and more productive.
4. Execute
We embed these superior ways of working, fine-tuning your engine for ongoing efficiency and growth. This ensures your agency doesn’t just improve, it consistently excels. Win win.
Ready to get your hands dirty (figuratively) and build an agency that truly works?
If you’re done with the status quo and ready to kick your agency into high gear, we should talk. This isn’t just another consultation. It’s a chance to define the operational backbone your agency deserves.
Nick Thompson (Founder, Soup)
“Rob improved best practice, methodology and growth of our business overall.
With no formal project/account management processes and a large client book, we were working incredibly stressful long hours with low margins. Rob worked with us to create a complete production system, hire PM/AM roles, and align all throughput to new finance/account targets. We soon won major pitches, numerous awards, and became the encumbant agency for global brands.
With a consistent margin above 35%, we were able to exit to Omnicom.”
Marcus Hemsley
“We engaged Rob to work with us on a huge client account – he delivered above expectation and helped facilitate our agency growth.”
Fountain (UK Agency)
Russell Brunson
“Rob is so talented! Working as part of a $4BN development project, Rob advised on best practice as well as supporting our operational units.”
Clickfunnels (US SAAS)
Natasha Ahmed
“Rob helped us completely reshape the agency from the ground up – our profit and client retention rate is unbelievable now.”
FlowStaq (US Agency)
